We uses the latest techniques in data recovery to recover data off of your drive

Hard drive crash? Need your data? We can save it!

Sewelltech uses the latest techniques to recover data off of your drive and get you back up and running. In cases where your data recovery needs more specialized attention, Sewelltech has partnered with DriveSavers a data recovery specialist to provide you with the best solution for your data recovery needs.

Sewelltech is an authorized partner for DriveSavers.

DriveSavers has specialized in recovering lost data for more than 14 years and has a success rate over 90%. The company recovers data in as little as 24 hours from all operating systems and storage media including hard drives, floppies, CD-ROM, removable and magneto-optical cartridges. DriveSavers is authorized by all hard drive manufacturers to open sealed drive mechanisms without voiding the original warranty. They are known worldwide as the most trusted and respected company in the industry. Visit their web site at www.drivesavers.com to learn more.

Use of DriveSavers for Data Recovery on Apple Products

Apple Service has allowed DriveSavers, Inc., a data-recovery company, to perform data-recovery services on Apple hard drives beginning June 1, 1999 -- without jeopardizing the validity of a customer's applicable One-Year Limited Warranty, or Apple Care protection Plan.

Please note that Apple will only honor the warranty if the returned drive has a DriveSavers label indicating that DriveSavers recovered the data. Apple will not honor the warranty if the disk enclosure seal on the drive is broken and the drive does not contain the appropriate DriveSavers label.

Other recovery companies may perform similar data-recovery services, but they are not included in this agreement. Use of DriveSavers as a data-recovery company is at the sole discretion of the customer using DriveSavers for this service. DriveSavers toll-free number is 800-440-1904.

Questions and Answers

Q: Why is Apple honoring the warranty on hard drives that have been through the data-recovery process performed by DriveSavers Inc.?
A: Apple's hard drive manufacturers have agreed to honor Apple's warranty on the recovered drives performed by DriveSavers Inc.

Q: Why is Apple only honoring the warranty on drives if DriveSavers performed data recovery?
A: Apple's hard drive manufacturers have specifically approved DriveSavers Inc. as a data-recovery company.

Q: Will Apple pay for this service?
A: No. Apple only warrants hardware failure, not the recovery of data contained on the drive. Apple explicitly endorses regular hard drive back ups to save data.

Q: What is the difference between "data transfer" and "data recovery"?
A: In the data transfer process data is transferred from one storage unit to another storage unit while a drive is being reformatted. A data transfer can occur when a drive is replaced by a new drive. The data is transferred from one drive to the replacement drive and is usually done with software. The data-recovery process usually takes place under careful conditions in a clean room environment.

Q: Does DriveSavers recover data from drives for products that are sent directly to Apple for repair?
A: No, any recovery must take place before you send your product to Apple.

Important Note: Mention of third-party products or services is for informational purposes only and constitutes neither an endorsement nor a recommendation. All product specifications and descriptions are supplied by the respective vendor or supplier. Apple and Sewelltech assumes no responsibility with regard to selection, performance, or use of these products or services. All understandings, agreements, or warranties, if any, take place directly between the vendors and the prospective users.

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