As my Dad says, “You take care of the people that take care of you.” I hope you all feel appreciated for the excellent work that you do. Greg didn’t have to look at my laptop right then and there. You (Greta) didn’t have to be so incredibly kind to me. It’s a quality that’s often lost in business and work today: Kindness.
I hope yesterday was a good day that will help you to continue to work with kindness and integrity on the hard days when work is not so pleasant. And I pray that God blesses the business and y’all’s individual lives. I’ll do my best to help with that by singing Sewelltech’s praises to all who will listen. Thanks for all your help Greta!
I wanted to thank all of you at Sewelltech for your outstanding customer and computer service. How delightful it was to get my Apple needs met so well, so quickly in a calm, non-cattle-herding environment!
My computer has been needing service for months; and every time I booked a Genius Bar appointment at the Apple store, I would wait for over an hour in complete chaos and never actually get seen, and then I would finally leave. And, frankly, anytime I needed computer help, I was filled with dread because I knew what I was in for at the Apple store. So, thank you, Sewelltech, for offering me a FAR BETTER alternative to my Apple needs!
Plus, you all actually proved to be far more skilled, as well, since some of my issues were due to an original faulty set-up at said Genius Bar. (I suspect that even if the skill level were there at the Apple store, the fact that they are helping 3 people at a time means that you and your computer are not getting the required attention! And, by the way, I even paid for the one-to-one, which was too chaotic to ever actually happen properly, anyway!) I literally told them as I was leaving for the last time that it didn’t matter how great their products are if they can never get serviced properly.
The point is, I am so happy to have a place to go (or have you come to me…YEAH!) for my computer needs that isn’t a drain on my day and where the work you guys do is the best I’ve had! This has been a problem for me for years, so thank you for changing the landscape of my Apple servicing needs. I am looking forward to calling you soon to set up a time for one-to-one training that really is that!
As an Apple Authorized Service Provider, Sewelltech has long provided HPB with the products and services necessary for the effective and efficient use of our Macintosh platform. From simple desktop support and warranty work, to working in conjunction with our in-house IT department, they have surpassed our expectations in not only keeping abreast of a continuously changing technological environment, but also by maintaining a courteous and professional attitude in their approach to satisfying our specific needs in this era of ever changing industry developments.
I wanted to express my appreciation for the exceptional professionalism shown by Daniel Hope – relocating my Mac equipment to my home in Athens. He was completely prepared, totally competent, and exceptionally expeditious. My thanks to Sewelltech for providing such an exceptional young man for this assignment.
Thank you for all of your help. I really appreciate your finding solutions that work for me. Very best regards, Gayle
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Good Friday (Friday Before Easter)
Memorial Day (Last Monday In May)
Independence Day (July 4)
Labor Day (First Monday In September)
Thanksgiving (Fourth Thursday In November)
Christmas Eve (December 24)
Christmas Day (December 25)
New Year’s Eve (December 31)